Customer Service Checklist

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• We answer our phones.

• Personal updates on the status of each client’s file during the process is standard practice. 

• We strive to make the entire buying/selling process as painless as possible.  All files go through multi-level “checks & balances” review to ensure the greatest accuracy of the closing documents for a seamless closing. 

• We take time to explain all documents to the purchaser and seller to help them have complete understanding and comfort with all the documents they are signing.

• We provide paper or digital copies of signed documents.